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Troubleshooting: Missing Images in Website Search

Having images not show up in search results can be due to various reasons, typically around publishing or indexing. Follow these steps to troubleshoot:

Step 1: Verify Image Publishing

  • Find the Image: In the Media Library, locate the problematic image.
  • Check Publishing Status: Look for the publishable checkbox and publish date under the Publish tab.

Step 2: Republish the Image

If the image's publishing status is uncertain:

  • Select the Image: In the Media Library, click on the image.
  • Republish: Go to the Publish tab and click Publish. Select RePublish and check Publish related items.

Step 3: Request Reindexing

If the image is still missing in search results:

  • Contact Senthil: Request a reindexing, providing all relevant information.
  • Verify Post-Reindexing: Check search results again after reindexing.

Last update: October 17, 2023